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TERMS & CONDITIONS

Shop&Save Discount Card

Eligibility
Card Receipt
Card Use
Expiration and Cancellation
Lost Cards
Times Telecom Website
Merchant Disputes
E-mail Policy and Preferences
Changes to Offers or Partners

Introduction

The Shop&Save Discount Card is a free program offered by Times that provides its customers with savings and benefits offered by participating sponsors online and at merchant locations in the Greater Vancouver Regional District (British Columbia, Canada).

By using the Shop&Save Discount Card, you are agreeing to the following specific terms and conditions of the Card Agreement. You understand that Times Telecom, Inc. and its subsidiaries and vendors and partners (collectively, "Times") make available online information and services to cardholders of this program ("Cardholders"). By accepting the Card, submitting your information or using the Card you are indicating that you are 16 years old or older and agree to be bound by this Agreement. If you are over 16, but under 18 you are also indicating that you have received consent from your parent or guardian and they have agreed on your behalf to be bound by all of the terms and conditions in this Agreement. You acknowledge that the Agreement may be modified or terminated at any time. Any changes will appear on this page. It is your responsibility to refer to the Agreement prior to using the Card. You will be deemed to have accepted any change to this Card Agreement if you continue to use the Card after that change has been posted here.

1. Eligibility

Members of Times who are 16 years old or older are eligible to receive the Card. If you are under 18 years old, you must receive consent from your parent or guardian to be eligible. Times reserves the right to limit the availability of Shop&Save Discount Card to specific channels.

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2. Card Receipt

Times will use the information you gave when you signed up to one of our services to mail you a Card and materials. You will receive Card materials that may include, but are not limited to, a Card with your Card number and inserts containing partner information about sponsors. Contingent upon Card availability, the Card materials will be shipped within 5 to 7 days from the date you signed up to one of Times services.

Each order is for a single Cardholder only. Times does not permit the sharing of your Card, number, or discounts with any other person. If you believe someone has used any of your Card materials without your authorization, please contact Customer Service Centre immediately.

For details on how we share information, please refer to our Privacy Policy.

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3. Card Use

Your Card and your Card number are your keys to savings, benefits and services. Carry your Card with you at all times. The Card is nontransferable and may only be used by the person whose name is printed or signed on the card.

Use of your Card In-store: You must show your Shop&Save Discount Card before you make a purchase at a participating sponsor. A sponsor has the right to deny a discount if you do not present your Card before payment. Sponsors may reserve the right to ask for your ID, passport or other identification to verify you are a rightful cardholder.

Use of your Discount Card Online: In order to redeem savings through our online partners you will be asked to enter your Card number either on www.timestelecom.ca or at the online sponsor’s Web site.

Times Telecom and participating sponsors are independent contractors. Times Telecom is not liable for any products or services provided by these sponsors.

For details on how we share information with our online partners, please refer to our Privacy Policy.

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4. Expiration & Cancellation

The Shop&Save Discount Card is valid until you no longer remain a Times customer.

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5. Lost Cards

Times Telecom’s Website (the "Site") offers the most up-to-date information on savings and partner benefits offered by participating sponsors. We take reasonable efforts to maintain the current of our database of sponsors and their discounts. However, Times is not responsible for third parties' restrictions or changes to their offers not communicated to Times. Cardholders can search for savings and participating sponsors online. When you wish to purchase goods or services online at the Site or at a sponsor's website, you will be required to enter your Card number in order to receive the discount. Some sponsors and discounts may not be available in your community. You should contact the sponsor to confirm they offer the discount. Even though Times takes efforts to keep the listing of sponsors and savings up to date, Times is not responsible for incorrect or incomplete information regarding the sponsor or its discount. You may submit corrections to Sponsors or discounts in an email to [email protected].

The Site may be used to contact the Times Customer Service for questions, concerns or suggestions. An agent will answer your e-mail within 72 hours. In addition, as a cardholder you agree to be bound by Terms & Conditions of the Site.

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6. Times Website

Times Telecom’s Website (the "Site") offers the most up-to-date information on savings and partner benefits offered by participating sponsors. We take reasonable efforts to maintain the current of our database of sponsors and their discounts. However, Times is not responsible for third parties' restrictions or changes to their offers not communicated to Times. Cardholders can search for savings and participating sponsors online. When you wish to purchase goods or services online at the Site or at a sponsor's website, you will be required to enter your Card number in order to receive the discount. Some sponsors and discounts may not be available in your community. You should contact the sponsor to confirm they offer the discount. Even though Times takes efforts to keep the listing of sponsors and savings up to date, Times is not responsible for incorrect or incomplete information regarding the sponsor or its discount. You may submit corrections to Sponsors or discounts in an email to [email protected].

The Site may be used to contact the Times Customer Service for questions, concerns or suggestions. An agent will answer your e-mail within 72 hours. In addition, as a cardholder you agree to be bound by Terms & Conditions of the Site.

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7. Merchant Disputes

Times is not responsible if a sponsor changes its discount due to new ownership or acquisition. If you have a dispute with a sponsor merchant to report, Times will take reasonable efforts to solve the dispute on your behalf. You may report disputes with sponsor merchants by contacting Times Customer Service. Reports must be submitted and mailed in written form with the following information: merchant name, merchant address, date of purchase, discount denied and purchase information.

Times and its sponsors are independent contractors. Times IS NOT LIABLE FOR ANY PRODUCTS OR SERVICES PROVIDED BY OR THROUGH ANY SPONSOR OF THE DISCOUNT PROGRAM, OR FOR ANY ERROR, OMISSION OR INACCURACY IN ADVERTISING MATERIAL OR FOR ANYLIABILITY RESULTING DIRECTLY OR INDIRECTLY FROM A PRODUCT OR SERVICE PROVIDED BY ANY SPONSOR OR OTHER THIRD PARTY IN CONNECTION WITH THE DISCOUNT PROGRAM.

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8. E-Mail Policy & Communication Preferences

Cardholders have the option to receive Times Telecom e-mail and/or mobile phone updates when they apply for their Cards online. Times uses these updates to provide additional savings, special offers, site upgrades, new features, events, promotions and more. You have the option to e-mail us to opt out from receiving these e-mails using the link at the bottom of any promotional e-mail you may receive. You also have the option to email Times Customer Service to opt out of receiving the mobile phone messages.

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9. Changes to Offers or Sponsors

Offers made available through the Shop&Save Discount Card may change from time to time. Times reserve the right in its sole discretion to change the offers and/or participating sponsors at any time. In addition, sponsors may elect to change offers from time to time. Times will make commercially reasonable efforts to make appropriate updates to the Site to reflect offer and/or sponsor changes.

For a listing of current offers, Cardholders should visit https://timestelecom.ca/rewards/shopSave.asp. If you become aware of a discontinued offer listed, please notify Times by contacting Times Customer Service. Times undertake no obligation to provide a replacement or substitute offer for any offer discontinued.

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